Use this form for badge proposals, issuing badges to earners, and general microcredential questions.
If your question is specifically about access to Coursera or Google Career Certificates, use the Coursera support form instead — it routes to a faster, dedicated queue.
What happens after you submit
A member of the Digital Credential Innovation team will respond within 1–3 business days during a regular academic semester. You’ll also receive an automated confirmation email as soon as we receive your request — that email confirms we have it, even before someone responds.
Proposing a new badge or microcredential?
This form lets you submit your Short Form. Tell us your proposed title, learning outcomes, earning criteria, and the program or experience it’s associated with. → See the full proposal process
Submit one ticket for each badge you are proposing.
Issuing badges to earners?
Be sure to have your digitalbadges.umbc.edu link ready, along with a spreadsheet listing earners’ full names, Campus IDs, and emails. Processing typically takes 3–7 business days after we receive your request.
A Blackboard integration may be available. Select the option to speak with someone in the ticket form below, let us know your badge(s), and specify which Blackboard shell you are interested in connecting to.
Or, is it something else?
Share as much information as possible, including steps you’ve taken, screenshots, and a description of the issue, or just let us know what’s on your mind and how we can help. → Browse the FAQs first — your answer may already be there.
One submission is enough. Submitting the same request more than once creates duplicate records and slows things down for everyone. If you need to add information or follow up, reply to your confirmation email rather than submitting a new request.
Submit your request
You’ll need to log in with myUMBC to complete the form below.